For any questions, concerns, or customer service please contact us at:
Join our private Facebook group - wishesbyky VIP - to see the first sneaks of our newest releases!
** If contacting for returns or exchanges**
If you wish to return or exchange an item, you may return anything that is unworn, unwashed, and in original packaging within 3 weeks of purchase. We do charge additional shipping as well as a $10 restocking fee. We cannot guarantee a replacement item. We encourage you to join our wishesByKy VIP page on Facebook where you will be able to resell your item(s).
SALE ITEMS will be FINAL SALE.
If you are dissatisfied with your purchase due to a production defect, we are happy to replace or refund your item(s) within 3 weeks of your purchase. We will provide a return shipping label. We cannot guarantee a replacement item will be available.
Our address to return items is:
P.O. Box 97157
Raleigh, NC 27624